go-live updates & timetable
On February 8th 2021 the BRCGS Directory will be upgraded to a next generation replacement.
As we progress throughout development toward go-live this page will provide regular updates, FAQs and key-date information as and when available.
This page was last updated; Jan 3rd 2021
If your query is not covered on this page, or you require further information, please contact email@example.com
Switchover milestones and dates
Training materials available - now
New audit documents released - November 30 2020
Certification Body action required
Declare sub/remote office address & contact details - January 2021
Declare user accounts required - January 2021
(all dates and durations yet to be defined)
Final date for new auditor profile creation in the 'old' Directory - Jan 1st 2021
Final date for auditor profiile category additions in the old Directory - Jan 1st
Audit submission freeze - estimated Friday 29th Jan
Holding area closure - estimated Friday 29th Jan
In progress & in revision audits resolved - estimated Friday 29th Jan
Existing Directory becomes inaccessible - estimated Friday 29th Jan
New Directory made available for audit submissions and auditor profile amendments - estimated Monday 8th Feb
Updated intermitently as new queries are raised or previous answers updated
Q1: Will there be new audit report templates for the new Directory?
A; Yes; New report templates for all Standards have been issued to certification body's and are available from the existing Directory
Q2; Will the audit report templates we use today work in the new Directory?
A; No. However the new templates will work in both the old and the new Directory
Q3; Will Insight still be available?
A; Yes. There may be a brief interruption of service as the platform is reconfigured for the new Directory, however this is not expected to be prolonged
Q4; Do we have to recreate all our auditors in the new Directory?
A; No – auditor profiles will be migrated to the new Directory. However there will be a period of time where new profile creation and amendments to existing profiles is suspended to allow data-preparation for the move
Q5; When is API / cross-platform synchronisation available
A; We expect API connectivity to be available soon after go-live. The basis & scope for API projects has yet to be defined
Q6; Will my existing user credentials work in the new Directory?
A; Prior to go-live BRCGS will ask all Certification Bodies to declare which user accounts should be recreated (& if any additional accounts) in the new Directory. New passwords will be required for all users
Q7: If there is a period where the Directory is unavailable during switchover, will this be recognised in KPI assessments?
A; Yes, where submissions cannot be administrated due to Directory down-time only
Q8; How are suppliers being notified of this change?
A; Suppliers will be informed of the switchover via username and logo fulfilment and by email bulletins sent daily to sites with audits due
Q9; Will previously set up audit sharing relationships be recognised in the new Directory?
Q10: Will the public Directory remain?
A; Yes; the publicly accessible Directory listing Certification Bodies and certificated sites will be superseded by a modernised replacement