BRCGS recommends you have a robust process for ensuring certification claims made by your suppliers are valid and certified status is continual.

If you accept documentation emailed or attached directly by your suppliers, your approval process has three significant vulnerabilities;

Can you guarantee documents provided are authentic, complete and contemporary?
How do you learn if shared certificates are are withdrawn or suspended?
Can you efficiently collect replacement renewal documents in a timely manner?

These vulnerabilities can be removed by use of the BRCGS Directory

The private area of the BRC Directory allows BRCGS certified sites to give you direct access to their audit report and certificates in PDF.

Document authenticity

If a document has been sent to you directly by a supplier there has been an opportunity for a 3rd party to change key information. Examples of this include improving grades, adding categories and extending expiry dates.

Documents hosted on the Directory can only be added and edited by BRCGS recognised certification bodies. There is no opportunity for suppliers themselves to edit or remove content, or otherwise alter certification claims.

If you acquire audit documents from the Directory you can consider them to be verified as authentic, complete and validated against the auditor’s auditing qualifications.

Reduce administration

When a site’s audit record has been shared with you via the Directory, you will always have access to the most recent set of audit data on an auto-renewing basis.

This removes the need to manually chase and collect renewal documents from every supplier each year, significantly reducing your admin burden and getting certification data to you sooner (typically within 24 hours of the certification decision.

Stay informed

Many retailers and manufacturers expect their suppliers to notify them in the event of certification suspension or withdrawal.

This places the responsibility on the supplier to notify their customers, something that they may not always be able or willing to execute in a timely manner.

The Directory removes that responsibility from the supplier and will instantly notify you via email of the following events;

• Certificate suspension
• Certificate withdrawal
• Certificate expiry without re-certification

No action is required by the supplier; notifications relate only to audits shared with you via the Directory and are triggered instantly when the certification body updates the Directory record.

The Directory will also describe the reason for loss of certification, allowing an informed policy decision to be made.

Further information

If you would like more information about supplier approval best practice or audit document access via the Directory, please contact the BRCGS Directory Team via